Skip to main content
Top of the Page
Sign in
Cart
Donate
Toggle search
Keyword search
Keyword search
Join
Toggle
Who can Join?
RV Dealer Membership
RV Rental Association Membership
Associate Membership
Resources
Toggle
Career Center
Member Benefits
Dealer and Associate Member Resources
Go RVing Dealer Tie-In Program
Stolen Vehicle Report
Member Directory
- Find A Dealer
- Find an RV Rental Dealer
- Find A Business Partner
Technician Certification
RV Dealers Marketplace
Young RV Execs Management Development
Studying Consumer Satisfaction
RVDA Partner Programs
Education
Toggle
Mike Molino RV Learning Center
Industry Training Calendar
Webinars
News/Media
Toggle
News & Hot Topics
RV Dealer Member News
Associate Member News
Advocacy
Toggle
Advocacy Communications
Government Relations
Industry Relations
Convention/Expo
Store
Donate
Toggle
RV Learning Center
RVDA Advocacy Fund
06WA-Warranty Administrator Learning Guides
RV Warranty Administrator, Service Writer/Advisor and Service Manager Learning Guides
Developed by The Ohio State University Center on Education and Training for Employment (OSU/CETE), and RV parts and service experts, the RV Learning Center's learning guides provide the information required for dealership employees to excel in their jobs and prepare them for certification. The guides detail the knowledge and skills that today's RV service professionals need to perform effectively. They are based on a task-and-skills analysis of the positions compiled by industry experts, and include multiple self-checks and practice exercises. The guides can be used by mentors working with new or existing employees, or they can be used by employees who already have some experience.
Learning guides are available in full sets and by individual sections. Full sets include a 3-ring binder. The guides are also available digitally as PDF documents on CDs (w/o 3-ring binder). When ordering an individual section, use item number noted with section title.
Warranty Administrator Learning Guide
The service team members tasked with administrating warranty work are the main connection between your service department and the manufacturer’s warranty department. They are key to demonstrating how well your products are backed.
The Warranty Administrator Learning Guide consists of five sections:
Section A - Process Open/Closed Repair Orders
Section B - Process Warranty Claims Parts and Payments
Section C - Maintain Customer and Manufacturer Relations
Section D - Perform Administrative Activities
Section E - Pursue Training and Professional Development
© 2006, The National RV Dealers Association,
This listing is for the Full Set: 423 pp., 8.5 x 11” as manual and includes the 3-Ring Binder
Discounted member price:
249.00
Your price:
349.00
You could save:
28.7%
Quantity:
Quantity is required.
Quantity must be a positive whole number.
Similar products
05MH - LP Overfilling Prevention Devices - Poster
81TD - Brake, Suspension & Towing Systems
05MG - RV Damage Repair Estimator 4th Issue
81TE - Generators
81TI - RV Heating Systems
81TJ - RV Hydraulics
Previous
Next
Back to Top
{1}
##LOC[OK]##
{1}
##LOC[OK]##
##LOC[Cancel]##
{1}
##LOC[OK]##
##LOC[Cancel]##